What you're agreeing to when you order, and what happens to the details you hand over. Written to be read, not to be survived.
Last updated 08.03.26BuyStateSide (buyss.ph), operating from Magsaysay St. Happy Glen Loop, T. Samson Road, Deparo Caloocan. We import consumer health, wellness and beauty products from the United States and sell them here after clearing them through Philippine customs.
Prices are in Philippine pesos and include the duty and clearance we already paid on that batch. Delivery is added at checkout by zone.
Placing an order is an offer to buy, not a completed sale. We confirm every line against stock and re-price it from our records when the order is submitted, so the total you see while browsing is a preview. If a page showed you a price or a stock count that our records disagree with, our records decide and we tell you before anything proceeds.
Catalog pages are cached for up to an hour for speed, so a product page can briefly show stock that another order has already taken. That's why the check happens again at the moment you order.
Nothing is charged on this website. Choosing a payment method at checkout records how you'd like to pay; a person confirms the amount with you before any money moves, and cash on delivery is settled with the rider. The detail is on payment options.
We will never ask for your card number, CVV, or a one-time PIN over chat.
Delivery estimates are estimates — couriers, weather and clearance schedules move them. We'll give you a reference to follow on track order, and the courier details appear there once a parcel is actually booked, not before.
Someone needs to be able to receive the parcel at the address you gave. Repeated failed deliveries come back to us, and we'll get in touch about redelivery.
Covered in full on returns & cancellations. The short version: cancel any time before the parcel is handed to a courier, tell us quickly if something arrives wrong, and sealed consumables can't come back once opened.
None of this removes the rights you have under Philippine consumer law for goods that are defective or not as described.
Supplements and wellness products sold here are not medicines. Nothing on this site is medical advice, and no product is offered as a treatment for any condition. Read the label, follow it, and talk to a doctor or pharmacist before starting anything — particularly if you're pregnant, nursing, or already on medication.
Product photos and descriptions come from the manufacturer or the US retailer. Formulations and packaging change without warning; the physical label that arrives is the authority.
When you place an order we keep:
We keep this because it's the order — we can't deliver, answer a question about it, or handle a return without it.
We don't run advertising trackers on this site.
If you gave us an address for batch-cleared alerts, that's the only thing we use it for. You can unsubscribe at any time — every alert carries a one-click link, and the page works without one. Leaving the list doesn't affect updates about an order you've placed; those aren't marketing.
We'd disclose information if the law required it of us — a court order, or a lawful request from customs or another authority.
Under the Data Privacy Act of 2012 you can ask what we hold about you, have it corrected, or ask us to delete it. Message us on fb.com/buyss.ph and we'll sort it out.
Deletion has one limit: we keep the record of a completed sale for as long as tax and customs rules require us to. We'll tell you what stays and why.
When these terms change, the date at the top changes with them. The version in force for your order is the one published when you placed it.